The Tidal River General Store stocks basic supermarket items, as well as a range of souvenirs and camping gear. It also offers takeaway food and drinks. Opening hours vary.

A free shuttle bus operates between Tidal River and Telegraph Saddle during the summer and Easter holidays and on weekends from November to April. Departure points include the Tidal River Visitor Centre carpark, the overnight hikers carpark (Tidal River) and Telegraph Saddle carpark. Telegraph Saddle carpark is closed to vehicle access when the shuttle bus is in operation.

Bookings for selected holiday periods

Advance bookings apply for selected holiday periods for Tidal River camping, including Labour Day weekend (minimum three nights), Easter weekend (minimum four nights) and Melbourne Cup weekend (minimum four nights). During these periods you will be allocated a numbered site.

A ballot is held for booking Tidal River camping and accommodation (except Wilderness Retreats) for the five weeks from Christmas until late January. Minimum stays apply.

See further information on ballots and peak season bookings.

Tidal River and Wilsons Prom have many options and resources for people with limited mobility or autism.

A range of special equipment is available for accommodation at Tidal River to make your stay more comfortable. 

Domain Unit has been specifically designed to meet the latest accessibility standards, and is a perfect option for visitors with limited mobility. The unit provides ramp access and a fully accessible kitchen and bathroom. 

The Wilsons Promontory Visitor Information Centre hires out an all-terrain wheelchair known as a TrailRider. The TrailRiders are free to hire, but must be booked through the information centre. Call on (03) 8427 2122 for more information.

The TrailRider is motorised and requires a minimum of two people to operate. Four operators are recommended for long trails or walks with significant gradients. The passenger of the TrailRider chair is required to wear a bike helmet when using the chair and visitors are asked to provide their own helmet.

The level of access to park trails and park beaches will largely depend on fitness of chair operators, ground surface, trail gradients and other factors. The All-terrain wheelchairs available easily disassemble and fit in the back of a station wagon.