The Tidal River General Store stocks basic supermarket items, as well as ice, a range of souvenirs and camping gear. It also offers takeaway food and drinks. The store is open 7 days a week (9am to 5pm) and is closed Christmas Day with reduced opening hours on Boxing Day (9am to 2pm).

A free shuttle bus operates between Tidal River and Telegraph Saddle during the summer and Easter holidays and on weekends from November to April. Departure points include the Tidal River Visitor Centre carpark, the overnight hikers carpark (Tidal River) and Telegraph Saddle carpark. Telegraph Saddle carpark is closed to vehicle access when the shuttle bus is in operation.

Help us care for the park:

• No dogs, cats, or other pets allowed
• No fires permitted including solid fuel heating compounds for BBQs are not permitted at any time during the year
• No drones or Remotely Piloted Aircraft
• No firearms allowed
• No generators

Peak season bookings

Most campgrounds can be booked online in advance, however, peak season periods (including Labour Day, Easter and summer school holidays) can be particularly popular and fill quickly with bookings accepted on a first in, first served basis. See further information about peak season bookings.

The Prom gets extremely busy over summer. For both visitor safety and your enjoyment, there is a limit to the number of vehicles that can be in the park. On busy summer days it can be challenging to park and safely move around popular sites like Tidal River and Squeaky Beach as cars and pedestrians often share the same roads.

If you are visiting the Prom this summer, please:

• consider visiting the Prom during on a weekday if you can
• carpool to and within the Prom to reduce congestion issues 
• you may have to wait in your car, please bring food and water
• arrive before 10am and be prepared for crowds
• check the Prom webpage before you travel for the latest conditions
• only bring a maximum of two vehicles per site with your camping booking – this will be monitored and enforced
• support the park team by leaving the park when you check-out to allow space for new campers and visitors

Accessibility

A motorised TrailRider and a range of beach wheelchairs are available for free hire from the Tidal River Visitor Centre. They allow people with significant physical disabilities or mobility limitations to explore the great outdoors at Wilsons Promontory National Park.

These all terrain wheelchairs are designed for different abilities and are available for both adults and children. The chairs are suited for sandy and semi-rough tracks where conventional wheelchairs cannot go. Contact the Tidal River Visitor Centre on (03) 8427 2122 for booking enquiries.

Safety in Nature

To ensure that you and your companions stay safe, always remember that the natural environment can be unpredictable. Before you go, take a look at our safety tips and check our changed conditions and closures information for a great visit.

Be prepared and stay safe

Wilsons Promontory National Park is in the South and West Gippsland fire district. Bushfires can occur during the warmer months. It is your responsibility to check current and forecast weather conditions.

Check the Fire Danger Rating and for days of Total Fire Ban at emergency.vic.gov.au, on the Vic Emergency App or call the Vic Emergency Hotline 1800 226 226.